COURSE WITHDRAWAL & REFUND POLICY

COURSE WITHDRAWAL POLICY

For students wishing to withdraw from a course (s) or workshop(s) that they have registered for the following policy applies

  1. Notification of withdrawal 5 days prior to the course or workshop: student credit or refund

  2. Notification of withdrawal after the 5 days prior, refer to refund payment policy below.

 

Please note policies will differ depending on the length of course(s) and/or workshop(s)

 

REFUND POLICY

We will immediately notify you of the status of your refund. If your return is approved, we will initiate a refund check within 5 days of notification of approval.

 

REFUND PAYMENT PROCESS POLICY

Payment for refund must be made through the Office of the Registrar.  Refund payments can only be made to the individual or organization who registered and paid for the course.  All refunds will be made via cheques from Queen’s College Accounts Department.  No cash refunds will be made.

Refunds will be made as follows:

90% within the first week

75% within the second week

50% within the third week

No refund will be made after the third week of class.

In the case of one-day workshops, a credit will be applied if withdrawal is after the required 5-day notification. Credits must be used within 12months.

If the course(s) or workshop(s) are cancelled by CFE, students will receive a full refund.

 

FEES

All refunds will reflect the mandatory fee deduction associated with online payments and transactions which have been charged to CFE.

Please contact the CFE office (cfe@qchenceforth.com) if you have any questions or concerns.